iWon : Careers : Company Profiles : Comcast
Comcast 1500 Market Street, Philadelphia, PA 19102-2148
www.comcast.com (215) 665-1700    Fax: (215) 981-7790  

The Scoop  

Acquisitions galore

A family-owned business, Comcast began with a single cable television franchise in 1963; today it has over 4.3 million subscribers, making it the third-largest cable operators in the United States. Diversification is currently an industry buzzword, but Comcast has long focused on expanding its business lines. In the late 1980s, Comcast acquired the American Cellular Network, and thanks to later acquisitions, the company is now a major player in the cellular service industry. Comcast also purchased a controlling stake in QVC, a cable shopping channel, and provides some telephone services. The company even owns a controlling interest in the NBA's Philadelphia 76ers and the NHL's Philadelphia Flyers.

Cable ready

Recently, Comcast has begun to devote more attention to investing in and developing cable content. In 1995, the company formed its C3 division (Comcast Content and Communication) to create new cable programming and plan ventures related to software and cyberspace. The company already owns 79 percent of E! Television with Disney. Comcast is also betting that cable will be the wave of the future for the Internet and that its diverse product line will enable it to sell product bundles, multiple telephone and Internet service packages, to customers. The company recently received a $1 billion capital infusion from Microsoft to help the software giant build new services for TVs and PCs.

The return of the bartering system

In March 1999, Comcast jumped on the cable consolidation bandwagon and announced a merger with rival MediaOne Group Inc., in an all-stock deal worth $48.63 billion. But in early May, MediaOne recieved a more lucrative offer from AT&T Corp. and terminated its merger agreement with Comcast. Comcast settled for a trade of its cable systems with those of AT&T instead. The May 1999 settlement granted Comcast control of Lenfest, the major cable system of Philadelphia, as well as all Washington-based cable systems except Fairfax County's. In November 1999 Comcast bought Lenfest outright for $5.21 billion in stock. Through the trades and acquisitions, Comcast gained one million cable subscribers, the ability to provide multiple services (Internet, cable, and both local and long-distance phone services) to households, and status as the third-largest cable company in the nation. The trade of cable systems further allowed Comcast to cluster its systems while broadening its range of service. Both AT&T and Comcast hoped to expand their broadband services, including interactive video and high speed data connections, by merging with MediaOne. Comcast continued to swap cable systems in 1999 to strengthen its presence in the Mid-Atlantic area. Through its agreement with Adelphia Communications, Comcast gained approximately 4 million customers between the states of New Jersey and Washington, DC. Also, with its 1999 acquisiton of Greater Philadelphia Cablevision Inc., Comcast was able to expand its market share in the Philadephia area.

Technology leaders

Comcast is constantly concentrating on increasing its broadband technology. In coalition with WorldGate Communications Inc., Comcast announced that in fall 1999 a WorldGate service, offering Internet access, e-mail, and channel hyperlinking to television-related web sites, will be launched in Philadelphia cable systems. Hyperlinking will allow television viewers to link to related web sites of television programs while actually viewing a particular program. Comcast is also the first North American cable company to announce its intention to deliver interactive television services to its customers through software developed by Liberate Technologies, called Liberate TV Navigator.

Keeping pace

In an effort to keep the two giants -- AT&T and AOL-Time Warner -- within its sights, Comcast is upping its commitment to fiber-optic technology. Beginning with high-speed internet connections and digital TV, Comcast hopes to unveil telephone service, video-on-demand, and interactive TV using the Internet, all in the next two years. Currently Comcast has 85 percent of its cable network wired with fiber-optic cable. Digital TV is proving to be a lucrative business for Comcast as it already has over 770,000 subscribers.

Other revenue sources Comcast is a company with rising revenues, as a result of a wide range of holdings and investments. Its controlling share of the QVC shopping channel brought the company $540 million in cash flow in 1999. It has also made venture capital investments in companies like Internet Capital Group , VerticalNet, and Excite-at-Home. However, according to Stephen Burke, Comcast president, "We plan on being very aggressive on the commercial side of the business," Burke said. "We're betting our company on this future." To that end, Comcast is unveiling T1 fiber-optic lines that are much cheaper compared to regular T1 lines. These new lines are being marketed to small and medium size businesses, with trials currently running in the Detroit area.

Getting Hired  

Most Comcast positions begin at its corporate headquarters in Philadelphia. Available positions vary within the six divisions of the company; Comcast Corporation, Comcast Cable Communications, Inc., Comcast Interactive Communications Inc., Comcast Online Communications Inc., Comcast Cellular Communications Inc., and QVC, Inc. The company's employment web page, located at www.comcast.com/hr/employ.htm, provides links to each of its divisions and a listing of the available positions within each department as well as prerequisites. Comcast asks that those applying for a position within its Comcast Corporation or Comcast Interactive Communications division complete an online resume rather than sending them one. Following an electronic resume submission, the company may ask qualified applicants to send an actual resume as well. Those seeking a position within its Cable, Online Communications, Cellular or QVC division should follow each departments specific application process by visiting the company web site. Most of those divisions allow resume submission via regular mail, fax, or e-mail.

Our Survey Says  

Comcast employees are confident that their company's freewheeling, aggressive approach will enable it to come out on top of the dynamic telecommunications industry. Comcast insiders claim that the company "values diversity and the power of teamwork" and "treats women and minorities very fairly." Comcast fosters an unstructured environment with little supervision of even entry-level employees, who are expected to assume significant responsibilities from the beginning of their careers. Employees enjoy this full independence and say that the company's atmosphere is less like what one would expect of a Fortune 500 company and more like a start-up, where everything changes from day-to-day. Comcast contacts like the fact that the company "has always strived to provide affordable health care and medical benefits as well as vacations and flexible days." Comcast employees also like their chances for advancement, the low-stress atmosphere, and the tickets that they receive to see Comcast's professional teams at Philadelphia's FirstUnion Spectrum or FirstUnion Center, two arenas that Comcast owns.

Employment Contact  

Human Resources

Products and Services  

Cable television service;Cellular service;Cable television programming;Telephone Service;

Key Competitors  

Ameritech;AT&T Broadband & Internet Services;Cablevision Systems;Cox Communications;DIRECTV;Earthlink;EchoStar Communications;GTE;Liberty Media;MCI WorldCom;MediaOne Group;TCI;Time Warner;USA Networks;Value Vision;Viacom

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